Built for Payers Focused on Value-Based Performance

Drive down medical spend, improve outcomes, and elevate member experience with scalable care navigation programs.

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Your Challenges

As a risk-bearing health plan, you’re accountable for both cost and quality across diverse member populations.

Managing post-acute utilization, provider variation, and fragmented care pathways is complex—especially in high-spend areas like musculoskeletal (MSK) and chronic care.

Escalating post-acute and specialty care costs

Referral leakage and poor network adherence

Inadequate visibility into member progress and outcomes

Readmissions and emergency department overutilization driven by poor care transitions

Gaps in the Medicare STARS Program, Consumer Assessment of Healthcare Providers and Systems (CAHPS), and Healthcare Effectiveness Data and Information Set (HEDIS) performance

Pressure to deliver results under Medicare Advantage (MA), Medicaid Managed Care Organizations (MCOs), and commercial risk

Scaling care management across high-need populations

What Deacon Delivers

Deacon supports payers with full-service, tech-enabled care navigation that reduces spend, drives better outcomes, and boosts satisfaction, without adding administrative burden.

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Deliver
Measurable ROI

Whether you need delegated risk support or better outcomes for a high-cost population, we meet you where you are.

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Surface
Predictive Insights

Use real-time data to stratify risk, track performance, and inform contracting and intervention strategies.

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Protect
Network Integrity

Close gaps and streamline handoffs to reduce leakage and increase in-network referrals.

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Support
High-Risk Members

Nurse navigators provide holistic support throughout both surgical and conservative pathways, as well polychronic care management, improving adherence and experience.

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Lower
Episode Costs

Reduce unnecessary skilled nursing facility (SNF) and in-patient rehabilitation facilities (IRF) utilization, shorten length-of-stay (LOS), and avoid readmissions across high-cost specialties.

Results That Matter

We’ve delivered measurable impact for payers managing complex populations:

5.5%

30-day readmission rate (vs. 10–15% national average)

13.5%

average mean-loss-ratio (MLR) reduction

$120M+

in Medicare savings delivered across 50,000+ episodes

We’re Here to Help

You’re balancing performance, compliance, and experience across diverse populations.

Schedule a Call

Deacon equips you to:

  • Close care gaps
  • Reduce high-cost utilization
  • OImprove member outcomes while lowering total cost of care
  • Deliver meaningful results for your members, your network, and your bottom line